Cost effective our customer support software and service management software for tickets, service logging, and problem tracking. As business becomes more competitive, the importance of building strong relationships with your customers becomes more evident than ever. Over the past five years, MVI has become recognized as an authority on CRM systems and implementation/integration. Our CRM solution is just one of three Contact Management software packages that MVI Solutions offers. Continue reading to learn more about our Contact Management software packages.

• Web Block Spam
  
  
• Web Based Solution
  
  
• E-Mail Integration
  
  
• Unlimited Users
  
  
• Submit With Attachment
  
  
• Searchable Database
  
  
• Usable From Any Internet Connection
  
  
• Different Screens For Departments
  
  
• Ticket Escalation
  
  
• Service Level Monitor
  
  
• Adaptable To Hand Held Units
  
  
• Tracking With Full History Of All
  Actions Taken
  
  
• Password Protected Doorway Via Internet
  
  
• Pre-formatted e-mails For Communication With Users,
  Service and Support Agencies
  
  
• E-mail Contents Captured Within Call History
  
  
• Solutions Recorded At User or Technical Levels
  
  
  
  Click here to learn more about our customer support software.