Client Management Systems

MVI CMS has the capability to improve and simplify numerous areas of any business. Combining a strong group of business features with ease and simplicity, MVI CMS has been designed to advance and improve the tracking of leads, prospects, sale inquires and interactive web forms. Important information is readily available to your staff regarding customer details, account transactions, customer invoicing information, ability to review orders, with the full capabilities to handle support tickets and help desk issues. Included features to run your business run with ease is documentation storage, calendar planning functions, email, tasks and notes.

Utilizing the best features from our original CMS system, and adding new exciting features that operates on a web base platform, the result has been a CMS system that provides superior features and performance at a competitive pricing advantage. MVI CMS was created to satisfy the needs of customers of all sizes and a wide range of industries.

MVI CMS is an online system that is perfect for companies with multiple business locations, traveling sales staff, and management that must be kept informed and up to date while not in the office. Support is provided by MVI CMS staff of system administrators, developers and CMS experts, who are available to answer questions from your staff. This deployment plan takes the technical burden off your staff while keeping operating costs low.

CMS offers user friendly interface customization. We work with you to design the setup that works best for your business needs. We offer complete development services for companies with more detailed customization needs. If you want even more control we offer you access to your source code. We offer customization and flexibility that differs greatly from competitor's products and services.

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Key Functions of the Client Management System

Many companies waste resources handling the numerous and often repetitive concerns of customers looking for information stored in the company's private system. Accounting workloads can be reduced if customers had access their data online. CMS addresses this issue by allowing company data from popular accounting software (e.g. Quick Books, Peachtree) to be easily integrated into its own database for secure customer viewing.

This allows an accounting department to work with its existing software and export the data to the site on a regular basis. When your customers visit CMS, their up-to-date accounting information is viewable. Not only can they view their information, but with payment modules in place they can also pay their bills directly online via credit card or check. The advantages to such a system can be enormous, by allowing accounting departments freedom from answering routine questions and performing data entry.

In addition, the availability of information helps your staff have faster access to customer accounting information; no more need to ask the accounting department if a client is in good standing or if the last invoice has been paid. Of course, the customer segment of the accounting data is broken off from the private, confidential accounting information of the company - only authorized data will be displayed.