Customer Relationship Management CRM Software

Full Spectrum CRM solution is cost-effective and can be easily adapted to your business environment. It provides business users a single view of all customer interactions across sales, marketing and support with in-depth reporting and collaboration tools.

Full Spectrum CRM provides these features:

• Assign & Track Sales Lead
• Monitor, Assign, Escalate Support Tickets
• Easy To Alter Page Display To Individual Needs
• Mobile Connectivity for Smart Phones and PDA’s
• Complete Customer History
• Contact Folders, Calendar, Meetings Scheduling, Task and Notes
• Controls To Determine What Each User Can Access
• Document Modules
• Email System With POP3 & HTML Controls
• Invoicing Billing Statements
• Reporting Module
• RSS Feeds For Company or Outside Providers
• Integration With Accounting Systems
• Customization and Setup Of Software
• Training For Your Staff
• 24/7 Support Staff
• Superior Tier 1 Hosting
• Redundant Database Backups Every 6 Hours
• Maintenance and Upgrades Of All Equipment And Software

A Full Spectrum CRM Solves These Problems

• Marketing and sales managers can track easily sales leads
• Staff can access CRM information from remote locations.
• Determine if support requests are being handled timely.
• Management will have the information to forecast accurately.

We have been developing CRM software for the past 7 years and CRM has grown substantial more important to MVI, enough so that we have build a website just for this CRM. To view this web site click here.